Receiving an automated call or email from Biblionix about renewing your account is a normal library occurrence. Patrons are contacted once every 5 years to confirm addresses, phone numbers, emails and notification preferences. This allows us to keep our records current and your services (such as Libby ebooks & audiobooks) running smoothly. Here is the message you will receive from Biblionix, our safe and secure software:“Your Lopez Library account is up for renewal. Please call 360-468-2265 to renew your account, or it will expire in two weeks. We use this as an opportunity to update contact info and add any new emails or phone numbers to your record. Thank you for using the Lopez Library’s collection and services.”